Start 2012 by Taking 2 Minutes to Clean Your Apps Permissions

Wow, the most simple app ever... just links :)  mypermissions.org

Start 2012 by Taking 2 Minutes to Clean Your Apps Permissions

If you have a habit of trying all new services that come around, and use your Facebook, Twitter, Google, ... account to sign in, then you'll have a mess in the apps/services permissions in Facebook et al.

My Permissions.org just has the links to all those plattforms, directly to the permissions pages.

So simple, yet so useful.

Bookmark this!
Visit it every odd month!

My Kindle Experience So Far

I have read a couple of books on my Kindle so far. Here's what I found out:

1. The Kindle is an excellent reading device. The e-ink display has the perfect contrast for reading... Once you started reading on a Kindle (or just looking at it) you'll never ever consider reading a book on the iPad again. Trust me.
   Not surprisingly, the display/e-ink quality was my reason for buying a Kindle:
   My actual craving for this device started on the tube in London, when I first got a glimpse at a kindle of a fellow passenger. My first thought was "This is a mockup". Honestly. I really thought someone just glued some paper on some dark carton, before I realized this was the real thing. (Well, the real kindle... not real paper).
2. Buying books for the Kindle is - of course - even more instant than buying a paper-book on Amazon (which is still amazingly simple). It's a matter of seconds.
3. That said, I still browse for books and buy them from my PC/Laptop. I do this very rarely on the Kindle directly. The userinterface and "browser" speed there is simply not suitable for this. It's a reading device after all. Not a tablet or a PDA.
4. Sharing books - forget it.
   With my wife working in a book store, we share a lot of books. It was quite common that I picked up a book which she just had finished (reading). Well, it's different now on the kindle, because I would have to share the device with her..
   So while I'm reading book A (on the Kindle) she of course cannot read book B (on the same Kindle). This used to work pretty well with real books :)
   Maybe she should get her own Kindle[1].
5. Privacy
   When you read a book - say - on the underground, everyone can see what you're reading. This could be embarrassing... depending on your choice of books. With a Kindle, no one knows what you read.
6. Publicity
   As I just said, with a Kindle, no one knows what you read.There's no visible/public bookshelf - in your home. So you cannot brag with your library. Most of us judge people by their library, in a way. And really, browsing the backs of the books on a friend's bookshelf sometimes gives excellent conversations and recommendations. This will have to work differently with a Kindle. You will have to ...
7. ... share
   So if you want to have the publicity about your reading habits, about your library, you'll have to do this actively, like in a blog, on Facebook, on Twitter, on Google+, on Goodreads. You'll even have a bigger audience there.
8. As for the act and experience of reading itself. NO DIFFERENCE.
   We'll maybe for books with illustrations :-)
   But when it comes to being able to concentrate, or (not) getting distracted, or getting tired... no difference to a real book. I came to prefer the Kindle over books when it comes to the shape and how you hold the thing... it's lighter (in most cases), there's no clumsy page turning (as with thick books), ...

Don't get me wrong; I still LOVE real books. And I still read them... (see the problem with sharing above). But there is nothing to be said against the Kindle. 

--

[1] yeah right... like booksellers would buy a Kindle...

Recommendations

I do enjoy "digital" recommendations, both Amazon-style (with just pattern matching on clicks and orders) and the social way, i.e. recommendations you get from your social networks via Facebook, Twitter and co.

But it's also really nice to see the old-fashioned analog recommendation at work, like two weeks ago in London.

As is almost mandatory we were a Foyles.. most probably the best book store in the world.
With the best Jazz (and world-music) department... (at least for a book-store).

While I was browsing their Jazz CD titles there, sorting through the Keith Jarretts... I noticed the excellent music they were playing in the background... So I asked the guy at the counter, he smiled, pointed to the "Currently Playing" display right next to him, looked at the two Keith Jarrett albums I was about to buy and added something in the lines of "You will love this if you like Keith Jarrett", and then went to shelf to get the CD for me.

The artist is Gwilym Simcock ... a jazz and classical piano player I have to admit I have never heard of, and the album in question is Good Days at Schloss Elmau. Now part of my CD collection.

Maybe Amazon could have done this as well... it would definitely fit my buying pattern there... but this analog recommendation was a nice experience and flash-back into the eighties. When "social" was still something you experienced in person.

BTW: this reminds me of the early days of digital recommendations some 10+ years ago, when we were discussing locations based services(LBS) and restaurant recommendations (based on location). We were talking so some providers of LBS and ranting about the quality problems of such recommendations, when one of their managers said "You can't even get a decent restaurant recommendation out of a human being."

True.

The Case for Social Search

An interesting and well written article in the NY Times about the owner of the online shop decormyeyes caught everyone's attention: the owner actually admits to willfully create negative ratings for his shop by actually giving crappy customer service... because this actually pushes him up in Google search results, due to the nature of the page rank algorithm. And thus the bad reputation actually brings him additional business.

Why?
Because everytime someone has a problem with him and posts this to a blog or a consumer feedback site like getsatisfaction.com there is a link to his site (with a mention of the product they purchased), and each of those links counts in the PageRank alogrithm, which is primarily based on the number of incoming links to a site. The more links point to your page, the more relevant this page is considered.
Due to the large number of complaints, he actually made #1 for many of the goods he sold on his site.
And shoppers searching for the item were likely to shop there, because it was #1 search result. Organic search result - that is - not a paid ad.

No-one saw all the negative feedback, because Google does not show it (or actually know about it).
However, if you do a search on the site's name you will also see a lot of complaints about decormyeyes on the first results page. So searching for the site/shop does work as expected.

Odd that it took about 10 years for anyone to notice this flaw...

The problem there is, that Google search results are not recursive... i.e. you do not see the results of a result.
(Maybe this would actually fix the problem).

Google is not to blame for this, and the PageRank algorithm is still fine. If Google were to implement some semantic magic in their algorithm that would treat a positive reference different from a negative reference, it would create an altogether different problem: for all the controversial topics (or persons) out in the world, you simply will always find negative and positive references, and in many cases the negative will outnumber the positive. The system would be gamed with as easily as the current.

That's what Google said in reaction to this story:

As it turns out, Google has a world-class sentiment analysis system (Large-Scale Sentiment Analysis for News and Blogs). But if we demoted web pages that have negative comments against them, you might not be able to find information about many elected officials, not to mention a lot of important but controversial concepts. So far we have not found an effective way to significantly improve search using sentiment analysis. Of course, we will continue trying.
[...]
Instead, in the last few days we developed an algorithmic solution which detects the merchant from the Times article along with hundreds of other merchants that, in our opinion, provide an extremely poor user experience. The algorithm we incorporated into our search rankings represents an initial solution to this issue, and Google users are now getting a better experience as a result.

In other words, for the time being, Google will - on a very high level - curate the search results.


What worries me (if only slightly) here is that Google will use "their opinion" to determine which merchants (in this case) to filter.

Although I consider this is the right solution for now, it has two flaws:

1. It can only work a posteriori,
   i.e. only after you find the next merchant (or content provider, or ...) who games the system like this, you can remove him from search results, but this means that they already did damage.
2. This is the by-far #1 search engine - let's call them a monopoly for the sake of this argument - applying their opinion/judgement....worrisome, isn't it ?

The solution:

Take the opinion out of Google's hands. Crowd-source the opinion.

Let the wisdom of crowds or rather the opinion of crowds do the work.

Which crowd? My crowd of course. For me.
Your crowd for you.

In other words: Social Search

So the decormyeyes incident - apart from being disgusting from a customer care perspective - can finally help make the case for social search.


---
Did you notice that in this entire post I never linked to the actual site, just to avoid contributing to the problem ;-)

Microsoft's Kin is dead

The Kin will be discontinued and never make it to Europe.

So what?
Is anyone really surprised by this?

First of all, Microsoft never had a good track record with or mobile phones (and their operating systems) nor generally with hardware...

Secondly, a pure social network phone that's cluttered with status updates, tweets and stuff does not make any sense. A phone is still a phone, and not a social network beeper or pager.

If I consider my social graph - any of them, be it Facebook or on Flickr or on Xing or on Twitter - I'd panic if I'd get all their updates directly on my phone.

So lets grieve for the Kin...
Then again.... No, let's continue to ignore it.

Perfect Intro to Cluetrain and Web 2.0

Look at this excellent TED presentation by Alexis Ohanian of Reddit to understand how the Cluetrain Manifesto maps to Web 2.0...

And what it is, that corporations and organizations simply have to get.

Who is Facebook afraid of?

These days Facebook is really pushy and aggressive to get the data of your contacts who are not yet on Facebook.

Exhibit A: Facebook FriendFinder

Facebook seems to shove the FriendFinder into your face these days, no matter when or where on Facebook you are at the time.

For a time there even were almost full-size banners on top of the main Facebook page (stream) for it.



Exhibit B: The new iPhone app

The new Version 3.1 of the FaceBook app for the iPhone allows you to sync your iPhone Contacts with Facebook. Now as nice and handy this may be for syncing the Facebook contact information (picture, phone number, address, birthday, ...) down to your iPhone I'd never let all my phone contacts by synced up to Facebook.

Well, I don't have an iPhone (yet), but a - in this regard - functionally equivalent iPod Touch, which obviously does not contain as much contact information as my phone. And the E71 app for the iPhone is way to broken to ever get such a sync feature.

So this is not a problem for me, but I'd not even sync my handful of iPod contacts to Facebook. Even if I could.

They are really kind of desperate to get all your contacts data, i.e. your whole social graph.

Facebook acquires FriendFeed

FriendFeed Blog: FriendFeed accepts Facebook friend request: "We are happy to announce that Facebook has acquired FriendFeed."

Not sure if I like this... hm...lets see what happens.

Facebook, Friendfeed, Xing and Twitter

Since Facebook became more stream-oriented there is an ongoing discussion (or rather a fight, it sometimes seems) on whether Facebook is better then Twitter or the other way round? If geeks are present then FriendFeed also comes into the discussion. So I'd like to share my thoughts on those tools, and I'll include Xing for completeness and to have a rather different platform here as well. [1]

1. Noise
One way to differentiate those platforms is noise or the concept of the signal-to-noise-ratio (for the engineers amongst us), short SNR.
As Wikipedia puts it quite well:

"In less technical terms, signal-to-noise ratio compares the level of a
desired signal (such as music) to the level of background noise. The
higher the ratio, the less obtrusive the background noise is."

In yet other terms for social network streams: "How much crap is there on a stream/feed in relation to the interesting stuff."

It of course depends on you and the platform (Facebook, Twitter, ...) what to consider noise and what to consider the signal.
Lets take the "status updates".

• On Twitter the status updates *are* the signal... so the signal-to-noise is 1:1 or 0 dB :-)
• On Facebook the status update are part of the whole point of Facebook, but not the only one... they are not strictly noise, but also not the only signal... SNR > 0 dB, but not too high either.
• Xing does have status updates, but - fortunately - they are rarely used. The stream on Xing that I'm interested in is "Who changed job?" "Who got connected to whom?"... Compared to this signal, the status-update-noise is fairly low... excellent SNR there.
• Friendfeed to me is somewhere between Twitter and Facebook.

2. Persistance

• Twitter is only a stream. What you don't see when it floats by, you'll miss. Yes, you can search (thanks to the acquisition and integration of summize into twitter), but that's it. And as far as I saw, only a couple of weeks of history.
  So Twitter only consists of triggers, and does not really have a state.
• Facebook has both, the stream of status updates and more static content like Group memberships, Fan-ness, etc.
• Xing is totally static and is actually designed to keep historical data (if you wish so). On Xing I can look up which companies a person worked for in the past years. I don't have to search through status updates to find that out, it's just there on one neat little page.
• Friendfeed like Twitter, does not really have a state, but is more browseable, again somewhere between Twitter and Facebook.

3. Relationships

• Twitter and Friendfeed are insofar unique as they support (and are actually designed for) unidirectional relationships. I can follow you, but you still don't have to follow me. Neither technically, nor is it socially mandated. If I follow you on Friendfeed, and you still choose not to follow me there, I hold no grudge against you.
  This also means I can unfollow you anytime.
  Also, this relationship does not have a quality associated with it ("Business", "Family", "Friend").
• Facebook and Xing require confirmation from both parties to start a relationship. Ignoring or even denying a friend-request or link there is visible to the requester and thus considered rather impolite. It is therefore also rare to unfollow ("unfriend", "unlink") someone, once the connection is established.

So those 4 social platforms have quite different qualities, and that's totally OK with me.
I use them for separate purposes.
I use them at different times.
I think I do have a different style on those.

However, I'm still not quite sure what to do with FriendFeed - a service that I really love... but whatever I do with it, I could also do with Twitter or Facebook. Currently, it's just the better and more complete userinterface into Twitter for me. I guess the main reason is, that more people/friends are on Facebook and Twitter than on FriendFeed.
So sign-up ... and follow me there.


[1] yes, I know there are others like LinkedIn, Plaxo, ... but I rarely use them, or not at all (like myspace)

Tupalo and a search plugin for it

I just created and published a search plugin for Tupalo or to be more specific for Tupalo in Vienna.

Tupalo is a great social platform for finding, reviewing and recommending just stuff in your neighborhood - and that's also their slogan.

Unfortunately their search is limited to a location / city you have to select first... which is OK when you search on the site, but quite cumbersome for a search plugin, since it cannot know which city you are talking about.

Hence, Vienna only... you can change the city yourself... you'll figure out.
The plugin can be found here on the mycroft page. Enjoy.

Still - finally an Austrian startup again - with a great idea. Excellent job, guys.
Their progress and new stuff can be found on their blog (where else).

Are Blogrolls dead ?

Well the title of this post suggests a yes and that's what I feel.
Why ?

I haven't updated mine in months (if not years). Not (only) because I'm lazy, but I did not see a point in doing so.

They used to serve as a social network (or at least some kind of social graph) amongst bloggers... but that's no longer the case. Social graphs are now in the social networks (not in twitter, though, mind you).

I guess one reason is also that links are dead - as Steve Gillmor has been pointing out for years.

Don't get me wrong on this, I still like being linked to, but not for the sake of the link, but because I get a hint that someone feels I had something important to say or report or an interesting thought. And a link is only one way to make that statement, and not more important (to me) than say a tweet or IM or email or a real chat, where she/he responds to a post.

Finally last.fm, too

Just to let you know - in case you care - that I'm now on last.fm as well.
What is last.fm ?
Hm, I guess best decribed as social network (and recommendation engine, ...) around music, with really everything you can imagine around this meme.

Find me here.

Facebook - Should I? Do I have to?

For a couple of weeks now I am quite successful in NOT opening a facebook account/page/whatever they call it.

I first thought that Steve Gillmor (of the former Gillmor Gang, now just The Gang) might force me to, but I found the podcast outside facebook.

So it is still open again: Should I join facebook ?
(I'm not really interested in one more social network, but I'd be interested in the applicatoins/service platform it constitutes).

Share Google Reader Items with Google Talk Friends

Google is going more and more social network; you can now share items in your Google reader with your "friends"... as defined in your google talk profile...

More details in the Official Google Reader Blog: Reader and Talk are Friends!

Dopplr speaks Flickr

Dopplr - the travel social network - now integrates with flickr.
As usual with flickr meshups, you provide the "link" to flickr within Dopplr, and then ...




Dopplr will show photos that were taken during the trips registered in Dopplr ... clever, eh ?

XING becomes more dynamic

Xing - the "European Linkedin" or former OpenBC - just got more dynamic.

The "What's new in my network" feature automatically "pushes" information about changes of your contacts to your start page (and you can subscribe via RSS to it). From the help text:

In the "What's new in my network" infobox, you can see the latest updates and changes to the profiles of your direct contacts. You can choose which information you wish to allow your direct contacts to see in your privacy settings.

Helpful. And more linkedin / plaxo-pulse like.

Do Banks use the Internet?

From a recent discussion, I wonder whether financial institutions acutally make use of the internet when rating customers.

Does my bank google for me when I apply for a loan/mortgage?

Or do they check Xing or LinkedIn to see how I am connected in my job? It might be possible to find indicators on how secure my job (in general) is, or how easy I find a new one, etc...

Does my insurance company check the internet? E.g. flickr to find out how much I'm travelling abroad?

Does anyone look at myspace or (more likely) facebook?

Do they learn from the information I give them anyway?

Techcrunch: Xing In Talks To Acquire Plaxo

Xing May Be In Talks To Acquire Plaxo: "

We are hearing a LOT of chatter about a possible Xing-Plaxo merger in the $250 million range. The deal makes some sense - newly public Xing is headquartered in Germany and hasn’t gotten much traction in the U.S. where it competes directly with LinkedIn. Plaxo, with a very strong U.S. presence, could give them the opportunity they need to attack this market."

Small (UI) change, big impact

Xing, my favorite professional network site, introduced a nice little change in their userinterface recently.

When working with lists (of contacts, etc) the pagination looked like this (my rendering):


Notice the ellipsis between 5 and 20 and that the continue link/button is the rightmost. This meant that when you went from page to page, the page numbers and their width would not stay the same and the exact location of the continue link would change its position. Which was exactly the link you are using to navigate to the next page...
Which essentially meant that you had to look closely at this pagination links every time you wanted to go the next page, instead of just (blindly) clicking forward.

They changed it to that:

So now (finally) the continue link will always stay on the same spot and you can (blindly) stroll through the whole list.

Small change, big impact (to me).

Thanks a lot.